SUBSCRIPTIONS
IMPORTANT
ABOUT TMC
Call Center / CRM
Information Technology
IP Communications
Wireless
Financial
Robotics
Green
Business Video
Satellite
|
Businesses looking to appear larger and more professional are increasingly deploying virtual office services to get the job done. Phone.com Virtual Office is a small business / home business phone system. There's no need for any additional equipment or to download software as companies can continue to use their existing home phone or cell phone...
›› Read More
 Making A 'UC Contact Center' Truly Virtual
I recently attended a local presentation and roundtable discussion of a Frost & Sullivan study of "Total Cost of Ownership" and best practices for premise-based contact center solutions compared to those in the cloud. The roundtable was hosted by InContact, a global provider of hosted contact center technology, who also sponsored the TCO study.
2/13/2012
- Fonolo Drops Price on Cloud-Based Call Center Queuing Solution
"Our success over the past few years has allowed us to build infrastructure at the scale necessary to support this breakthrough flat rate pricing," Barger explained."We've known for a long time that many companies would love to offer virtual queuing to their customers, but have simply found the process-and the pricing-daunting."
2/2/2012
- Davinci Releases its First iPhone Virtual Office App
In an ongoing effort to power the mobile environment, Davinci Virtual, a provider of turnkey virtual communications and virtual office solutions, released its first iPhone virtual office application for its communication clients.
1/30/2012
- Discussing the Expanding Relevance of Cloud with Phone.com
The way that people work has changed dramatically over the last decade. Cloud computing options and virtual offices have made the workforce more flexible, and the proliferation of smartphones and tablets have made that same workforce more mobile. Needless to say, the days of eight hours behind a desk are no longer the norm, and with constant connectivity there's no reason that they should be. Taking advantage of the ability to work from anywhere is the natural progression of tech like this, and the best is surely yet to come.
1/23/2012
- SOPA/PIPA Threatened Viability of the Online Presence
If the acronyms SOPA or PIPA meant nothing to you before this week, the blackouts of popular online sites might have brought you up to speed. Wikipedia and Reddit hosted blackouts site wide on Jan. 18 in protest of the proposed legislation in both the Senate and U.S. House of Representatives.
1/20/2012
Changing the User Experience with HD Voice: There's lots of buzz about high definition voice, but what does it all really mean? TMCnet spoke with Alon Cohen, chief technology officer for Phone.com, a hosted IP-PBX and virtual office provider, about HD Voice and how and why it enhances the user experience. The podcast also features two examples showcasing the audio quality difference when using HD voice.
TMC's Paula Bernier speaks with Joel
Maloff, Channel Partner / Program Manager, Phone.com
Check out this new promo video for Phone.com.
|
TMCnet LOGIN
Webinars
