Virtual Office Featured Article
September 17, 2012Virtual Office Services Provider Phone.com Knows Faxing Lives
By Robbie Pleasant, TMCnet Contributor
In spite of fears that scans and email would replace fax, there’s still a place in this world for fax machines. In fact, it has done a commendable job keeping up with the advances in technology, remaining relevant even when the focus of technology turns to mobile devices. For example, Phone.com (News - Alert) can now send faxes online or from a mobile phone, keeping fax machines connected over the net.
Sending a fax through Phone.com is easy for those with an account. All one has to do is log in, select “Send a Fax” from the column, and enter the information. Then they can select a file to send, as well as an optional cover page, and it can fax the file. Users also receive email confirmation so they know their fax got through.
It’s a simple process, but quite effective for those who still need to send faxes. Financial information tends to be sent by fax, when trying to purchase real estate or get information to the IRS, for example, so it’s not as though fax is dead. Sometimes it’s just an easy way to cut out the middleman and go straight from the sender to the printer. Either way, the need still exists.
Fax has stood out as a good example of old communications technology managing to adapt and survive in the age of online and cloud-based unified communications. While many believed its purpose was gone as soon as email came around, fax has managed to maintain its usefulness by adapting to the changes and new technology. You can email a fax machine, send faxes back to someone’s email, and even fax from the phone. It has done well to keep up with the constant changes in technology, and is certainly not yet obsolete.
As long as companies like Phone.com continue to find ways to make faxing easy and online, it will not become a relic of the past. There is still a need for fax, and there’s still new technology to make it better.
To find out more about Joel Maloff (News - Alert) and Phone.com, visit the company at ITEXPO. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. Maloff is speaking during “Selling VoIP and Unified Communications via Channel Partners”. For more information on ITEXPO, click here.
Edited by Amanda Ciccatelli
Phone.com Transforms Small Businesses Using VoIP and the Cloud : TMC podcast with Joel Maloff, vice president of Channel Development at Phone.com, about how to transform SMBs using VoIP and the cloud.
Changing the User Experience with HD Voice: There's lots of buzz about high definition voice, but what does it all really mean? TMCnet spoke with Alon Cohen, chief technology officer for Phone.com, a hosted IP-PBX and virtual office provider, about HD Voice and how and why it enhances the user experience. The podcast also features two examples showcasing the audio quality difference when using HD voice.
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