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 VoIP Makes Sense for the Virtual Office
VoIP (Voice over Internet Protocol) technology has been around for a while, but adoption is rapidly increasing as companies and individual users recognize the benefits. The growing popularity is driven by the fact that it makes calling our friends, family, and business partners much cheaper. Likewise, VoIP technology is also a nice fit for the company that chooses to open a virtual office in lieu of traditional workspace.
5/14/2012
- Virtual Office: VoIP, Terrorism and the FCC
The face of telephony has drastically changed since September 11, 2001. VoIP infrastructure has made serious gains on circuit-based networks. So many businesses and government agencies are using VoIP that the FCC has added VoIP to the Disaster Information Reporting System (DIRS). Participation in DIRS means that VoIP providers will receive FCC assistance in the event of a terrorist attack.
5/14/2012
- Virtual Office: How to Avoid Costly Roaming Charges
It's hard to believe that mobile roaming charges still exist. There was a time that, at least domestically, your mobile number only covered a particular area. Mobile phone users of the late 1990s will recall this, and picking out a phone plan required going through the contract and map with a fine-toothed comb.
5/7/2012
- The Virtual Office May Get a Boost with Google Drive
The concept of the traditional office is changing. What once consisted of a single, physical location to manage all employees is morphing into a geographically dispersed workforce operating in coffee shops, basement offices and even hotel rooms while on the road. This change to the virtual office relies in part on Phone.com.
4/30/2012
- Small Business Virtual Offices Can Appear Large with One Phone Call to Phone.com
The market for phone services and communication services for the virtual office has grown to be very competitive. On both the consumer and business side, there are several different types of services. However, these small business professionals typically use their cell phone or landline on their business card due to the fact that traditionally in a business that consists of just two or three people, everyone is separated with their own number.
4/25/2012
- Optimize Calling in Your Virtual Office With *9
Regardless of the location of your office, you still need focused time to spend on your revenue-generating activities. If too much time is taken up fielding spam or telemarketing calls, your efficiency rates plummet and the bottom line may suffer. Phone.com works to make sure the virtual office especially is ready for uninterrupted productivity.
4/23/2012
- The Virtual Office Workforce Grows Using Unassigned Workspaces to Cut Costs
As companies cut costs and accommodate an increasingly virtual office work force, some employees have had to let go of their personal work areas. Unassigned workspaces, also known as "free address" or "non-territorial offices," are being used for employees who do their jobs mostly on the road or from home. A growing number of workers have had their cubicles replaced by communal tables or unassigned desks they share with a sometimes shifting cast of colleagues.
4/18/2012
- Citizens Risk Arrest to Leverage VoIP and the Virtual Office
With the number of individuals, small businesses and event enterprises benefitting from the use of Voice over Internet Protocol (VoIP) in the U.S., it's hard to believe there are areas in the world where this level of connectivity isn't available. In some areas, accessing telephony over the data line is even considered illegal, making the virtual office nearly impossible.
4/16/2012
- Home Phone Plus Offers Low Cost VoIP Services to Virtual Offices
Voice over IP (VoIP) has continued to grow in popularity offering voice communications and multimedia sessions over Internet Protocol (IP) networks. Users can use services such as voice, fax, SMS, and/or voice-messaging applications that can be transported using new platforms verses the older method, public switched telephone network (PSTN).
4/12/2012
- VoIP Can Help Make Forwarding Calls Simpler in the Virtual Office
Traveling or being away from business for a long period of time can really hamper on your ability to be able to stay on top of work related issues. Many times employees will ask that their work phone be re-routed to their personal cell phone to make sure they can still receive all business calls while away. Same thing goes for email, faxes, and so on. What makes the process easier is when you are setup on a VoIP because everything is available via the Internet.
4/12/2012
- Virtual Office Solutions Start With Adding Home Phone Plus by Phone.com
Technology is making it easier than ever to operate a virtual office. No matter the size of the company, the capability to have access outside the traditional office setting is becoming a must. From managing one office and a few employees to multiple locations with thousands of employees, virtual office software solutions are possible.
4/4/2012
- Two Thirds of Workers Expect To Be Virtual Workers By 2020
In the past, telecommuting has been an idea that hasn't completely caught on due to office politics and concerns. Now, thanks to advancements in virtualization, telecommuting has become more productive and more profitable.
4/2/2012
- Vivisimo Launches On-the-Go Virtual Office Customer Experience Solution, CXO Mobile
Information optimization provider Vivisimo introduced today CXO Mobile, the first solution to meet the needs of a growing workforce of mobile customer service and sales representatives that deal directly with customers or partners. CXO Mobile addresses the challenge organizations face in provisioning their mobile sales and customer service teams to have access to the same information virtually on their mobile devices as they would if they were in their office.
3/26/2012
- Make the Virtual Office a Reality with Quality Mobile Apps
It's always a nice pat on the back when your company or product gets a mention in a recommendation article. Phone.com was recently praised for their Mobile Office app. The virtual office tool was referred to as a must-have mobile app for any SMB owner.
3/26/2012
- The Evolution of the Virtual Office
We're living in times that, to some of us whose generation saw the pre and post Internet era, are akin to some old sci-fi flicks. At least when it comes to communications, we are. The Jetsons experienced video conferencing long before us in the three dimensional world were actually able to use it. Now, businesses conduct a lot of their operations through virtual offices, a practice that is not uncommon.
3/26/2012
- ITPVoIP.com Introduces Auto-Attendant Feature within its Virtual Office Plan
A new auto-attendant feature within the home office premium plan from ITPVoIP.com will ensure easy management of call loads for home businesses. The new feature will eliminate the need for a receptionist or office assistant as it incorporates a more professional face with recorded greetings and personalized menu options.
3/19/2012
- Disconnect from Your Virtual Office with Phone.com's Call Handling Rules
Need a break from being constantly connected to your virtual office 24/7? Phone.com has some tips to help handle your phone calls and emails and not be interrupted during the times you just need space.
In a recent Phone.com blog entitled "Call Handling Rules to Bring Back Balance in Your Life," the writer talks about Phone.com's Call Handling Rules. There is no reason for your dinner to be interrupted or weekend family time to be put on hold so you, a small business owner, can take a call.
3/19/2012
- Virtual Offices May Want to Approach Mobile VoIP with Caution
Telephone wires have met their match and they may soon be a thing of the past. A technology called voice over IP, or VoIP is now being used to transmit phone calls over the internet and it is changing the landscape of voice communication in virtual offices worldwide.
3/12/2012
- Virtual Office: Business VoIP Overtaking PBX
Phone.com's recent blog about virtual office news features Stuart Zipper, a contributing editor to Communications Technology and a high tech business journalism consultant and freelancer who discusses how business VoIP is overtaking PBX.
VOIP, or Voice Over Internet Protocol, has become a popular telephone option for homes and businesses now with the availability of broadband internet connections for a virtual office. In the past PBX has been the main resource for business communications requiring more complex types of telephone communications, but more recently, VOIP has begun to overtake the choice of PBX due to cost.
3/6/2012
- Virtual Office: Phone.com Values the Cloud for Small Businesses
Phone.com, a virtual office services provider, offers an array of services to help businesses between one and three employees be successful. The reality is that it's not easy to work with a strict budget, but your company can be smart and still spend money on the necessities. Phone.com's recent blog entitled "Using The Cloud To Save Money As a Small Business" discusses how using the cloud does just this and more for your small business.
3/5/2012
- BYOD and the Virtual Office: Money Saving Opportunities
Try to find a consumer in this busy economy without a device in use or at least attached to their person in some form or fashion and you're likely to come up short. The same is especially true in the corporate environment as busy professionals needs to stay connected at all times, whether in the office or on the go. The latter is becoming more common, leading to the creation of the virtual office.
3/1/2012
- Phone.com and FlexJobs Partner up to Enhance the Virtual Office
Phone.com, a provider of Virtual Office telephone services, and FlexJobs unveiled today that they created a joint marketing relationship to offer Phone.com's phone services to the telecommuters and telecommuter employers who FlexJobs targets. This partnership will deliver flexible jobs with the most affordable phone services for the virtual office, according to company officials.
2/27/2012
- Teams, Not Themes, Drive ff Venture Capital in the Virtual Office
A recent video of an interview posted on a Phone.com blog has Erick Schonfeld from TechCrunch talking to Founder Friendly (ff) Venture Capital principals John Frankel and David Teten. Schonfeld reported that ff closed its second $27 million fund last November, Schonfeld talked to the two men about their approach to virtual office investing.
2/22/2012
- Making A 'UC Contact Center' Truly Virtual
I recently attended a local presentation and roundtable discussion of a Frost & Sullivan study of "Total Cost of Ownership" and best practices for premise-based contact center solutions compared to those in the cloud. The roundtable was hosted by InContact, a global provider of hosted contact center technology, who also sponsored the TCO study.
2/13/2012
- Fonolo Drops Price on Cloud-Based Call Center Queuing Solution
"Our success over the past few years has allowed us to build infrastructure at the scale necessary to support this breakthrough flat rate pricing," Barger explained."We've known for a long time that many companies would love to offer virtual queuing to their customers, but have simply found the process-and the pricing-daunting."
2/2/2012
- Davinci Releases its First iPhone Virtual Office App
In an ongoing effort to power the mobile environment, Davinci Virtual, a provider of turnkey virtual communications and virtual office solutions, released its first iPhone virtual office application for its communication clients.
1/30/2012
- Discussing the Expanding Relevance of Cloud with Phone.com
The way that people work has changed dramatically over the last decade. Cloud computing options and virtual offices have made the workforce more flexible, and the proliferation of smartphones and tablets have made that same workforce more mobile. Needless to say, the days of eight hours behind a desk are no longer the norm, and with constant connectivity there's no reason that they should be. Taking advantage of the ability to work from anywhere is the natural progression of tech like this, and the best is surely yet to come.
1/23/2012
- SOPA/PIPA Threatened Viability of the Online Presence
If the acronyms SOPA or PIPA meant nothing to you before this week, the blackouts of popular online sites might have brought you up to speed. Wikipedia and Reddit hosted blackouts site wide on Jan. 18 in protest of the proposed legislation in both the Senate and U.S. House of Representatives.
1/20/2012
- Virtual Office Offers Low Cost Means to Corporate Communications
The technology that we have readily available at our fingertips today has completely changed the dynamics within the corporate environment. It's no longer necessary for companies to maintain large brick and mortar locations to effectively compete. In fact, thanks to companies like Phone.com, the virtual office is well within reach.
1/5/2012
- Conference Explores New Business Opportunities in Virtual Office
A conference organized by the Avila Business Center, a Portugal-based provider of physical and virtual office spaces, recently in Lisbon concluded that choosing co-working and virtual offices is a rational measure and an intelligent choice for the offices of the future.
12/28/2011
- Strong Outlook for Video Conferencing in the New Year
The outlook for video conferencing appears to be strong as the demand within the small business to the large enterprise sectors continues to grow. The growth is being driven by the fact that video conferencing tools for the desktop are inexpensive, easy to install and have been proven to be effective communications tools.
12/22/2011
- Phone.com's Virtual Office 300 Exceeds Quality Service Expectations
Quality customer service is one of the most important tasks for any small business, but it can also be one of the most challenging topics when it comes to training employees. A new review of virtual office provider, Phone.com's Call Recording and Group Text Messaging features explore automated messages management can set and send to ensure all communications with customers meets with high quality standards.
12/16/2011
- Phone.com: Enabling the Virtual Office
The business environment is morphing before our eyes as less business is being conducted from behind a desk in a brick and mortar office building. More and more sales, marketing, and research are done from individual mobile devices like tablets, laptops and even mobile phones. Welcome to the business world where the virtual office is becoming the norm.
11/23/2011
- Virtual Office from Phone.com Delivers on its Marketing Promises
To launch the virtual office, a company or individual must have access to Web-based or hosted PBX phone systems that will deliver on their sales and marketing claims. It can be a challenge to push through the hype and find a provider that truly lives up to its marketing verbiage and witty slogans.
11/18/2011
- Virtual Office More Likely with Internet Expansions to Rural Areas
The expansion of broadband Internet service to rural America got a boost recently when the FCC approved a change in its fund that subsidizes telephone service in rural areas. The "Connect America Fund" is expected to drive up the market for Voice-over-Internet-Protocol (VoIP) phone service, and its ability to create a virtual office, in the rural parts of America.
11/11/2011
- Virtual Office Realized With Proof of Concept Vendors
Organizations are quickly realizing the need to create virtual infrastructure to enable the virtual office. Many IT departments are migrating to this platform and the ability to provide proof of concept with services like computer and server rental are at a significant advantage.
11/3/2011
- Davinci Virtual Office Solutions Honored at The Annual Utah 100 Ceremony
Davinci Virtual, provider of turnkey virtual communications and virtual office solutions, has announced that it has been selected as the 6th fastest growing company at the Annual Utah 100 ceremony event which was lead by Mountain West Capital Network and Governor of Utah, Gary Herbert. The award which was given on October 6th was accepted by Davinci Virtual Office Solutions. The Annual Utah 100 Ceremony was organized at the Grand America Hotel in Salt Lake City.
10/18/2011
- From ITEXPO WEST 2011: Phone.com At a Glance
ITEXPO is the event where service providers learn how to profitably roll out services their subscribers need. This year's ITEXPO West was a huge success and, on top of bringing together sellers, resellers and manufacturers, TMCnet's Erik Linask had a moment to sit down with Joel Maloff, vice president of Channel Delveopment for Phone.com. Phone.com is a provider of cloud based Web, mobile and Internet communications services and applications for businesses and consumers.
9/29/2011
Changing the User Experience with HD Voice: There's lots of buzz about high definition voice, but what does it all really mean? TMCnet spoke with Alon Cohen, chief technology officer for Phone.com, a hosted IP-PBX and virtual office provider, about HD Voice and how and why it enhances the user experience. The podcast also features two examples showcasing the audio quality difference when using HD voice.
TMC's Paula Bernier speaks with Joel
Maloff, Channel Partner / Program Manager, Phone.com
Check out this new promo video for Phone.com.
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