Virtual Office Featured Article
November 27, 2012Why Small Businesses Should Migrate to Phone.com
By Amanda Ciccatelli, TMCnet Web Editor
Today, small and medium-sized businesses (SMBs) have the most to gain from the explosion of new and innovative VoIP services. If you are a small business owner, it is essential that you are flexible, which is why VoIP for small business is the right path to choose. By switching to an Internet-based phone system on your network, you can remain constantly connected at work as well as at home.
According to the United Stated Department of Labor, the SMB market has continued to play a larger role in the economy. Infonetics (News - Alert) Research predicts that the number of residential and small office/home office (SOHO) VoIP subscribers worldwide is expected to double by the end of this year to more than 47 million.
A VoIP business phone service is extremely beneficial for a small business. In general, VoIP-based solutions are much more flexible, efficient and less costly than traditional and legacy-based phone services. But, many business VoIP solutions are still cost prohibitive for most small business in America.
We define small as businesses with under 20 employees and as small as a sole proprietor, and there are more than 25 million businesses like these. Unfortunately, Rabban said, theses businesses cannot afford professional hosted business phone systems and tend to rely on simple landlines or mobile phones.
Phone.com, a provider of VoIP and cloud-based telephone services specializing in SOHO, provides services with the benefits of a professional business phone service for a price that is almost as low as a residential service.
Additionally, Phone.com provides a professional image, business phone functions and at an affordable price is something most small businesses could not afford in the past.
“Now, they can all get professional greetings, extension dialing, music on hold combined with unparalleled flexibility in their ability to make and receive calls from any phone and at any location using their business phone number,” said Rabban.
A virtual phone system like Phone.com’s is efficient for a small business because it offers flexibility, a variety of features, as well as the ability to expand and change location at a push of a few buttons. Also, everything is at a cost that is sometimes less than a residential phone service.
So many Phone.com customers recommend Phone.com's virtual office services to other small business owners in their network because of all the above reasons, plus a major one. Rabban explained, “Phone.com’s customer service is 24/7 and U.S.-based with exceptional care and attention.”
Want to learn more about SIP Trunking and how to integrate it into your current UC strategy? Don’t miss the SIP Trunking- UC Seminars in South San Francisco on November 27, 2012.
Edited by Jamie Epstein
Phone.com Transforms Small Businesses Using VoIP and the Cloud : TMC podcast with Joel Maloff, vice president of Channel Development at Phone.com, about how to transform SMBs using VoIP and the cloud.
Changing the User Experience with HD Voice: There's lots of buzz about high definition voice, but what does it all really mean? TMCnet spoke with Alon Cohen, chief technology officer for Phone.com, a hosted IP-PBX and virtual office provider, about HD Voice and how and why it enhances the user experience. The podcast also features two examples showcasing the audio quality difference when using HD voice.
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